Goals
Global WiFi Plus' goals are to protect network resources, preserve the privacy and security of Global WiFi plus and our customers' networks, and maximize the utility of Global WiFi Plus and the Internet, while recognizing Global WiFi Plus' position in the Internet community as a whole.

Interpretation
The provisions of this Policy are intended as guidelines and are not meant to be exhaustive.

Generally, conduct that violates law, regulation, or the accepted norms of the Internet community, whether or not expressly mentioned in this Policy, is prohibited. Global WiFi Plus reserves the right at all times to prohibit activities that damage its commercial reputation and goodwill.

Global WiFi Plus expressly prohibits the posting or transfer on the Service of sexually explicit images, material inappropriate for minors, or other material which is offensive, indecent or obscene, threatening, abusive, libelous or would encourage a criminal or civil offense.

Users may not attempt to circumvent user authentication or security of any host, network, or account on the Global WiFi Plus or the Internet at large. (Such practices are also known as "cracking" or "hacking" are prohibited.)

Global WiFi Plus provides an uncensored newsfeed. As such, it does not control the content of newsgroups which are available to Users or of any posting to any newsgroup. All postings to newsgroups must comply with the Net Abuse Policy. All Users use such services at their own risk ad are responsible for complying with these guidelines and applicable laws, rules and regulations.

Global WiFi Plus reserves the right to add, delete, or modify any provision of this Policy at any time without notice.

Moderations of Residential Broadband Service
 
Bandwidth
As an Internet Service Provider, Global WiFi Plus’ base business for residential service is determined partially by the amount of bandwidth customers utilize. Global WiFi Plus balances the cost and utilization while continuing to provide great service to all customers. Customers are not charged for the bandwidth consumed, nor do we have specific limits or caps on that bandwidth however, If you utilize any of your Global WiFi Plus services in a manner which consumes excessive bandwidth or affects Global WiFi Plus’ network equipment, overall network performance, or other users' services, Global WiFi Plus may require that you cease, alter these activities or upgrade your service type to business class. This includes systems infected by worms, virus’s, zombies and leaving P2P software unattended for long periods of time.

You are ultimately responsible for any and all activity that originates from your Internet circuit regardless of your knowledge of such activity. This includes but is not limited to activity by other household members, friends and guests. This also applies to security breaches of your own system by others who launch attacks from your machine. It is absolutely imperative that everyone with an Internet connection take proper precautions to ensure the security of their machine.
Global WiFi Plus vigorously pursues all instances of abuse. If you feel you have been attacked or spammed, please notify Global WiFi Plus’ Abuse Department and appropriate action will be taken.

Speeds
If the Internet Service you have purchased is provided within a range of speeds (referred to herein as the synchronization rate or synch rate), the synch rate is measured between the network interface device at your home and the equipment in the telecommunication carriers network that provides the Digital Subscriber Line functionality. The Internet Service will be provided, if at all, at least at the lowest synch rate speed within the range. If the Internet Service cannot be provided at the lowest synch rate in the range, either you or Global WiFi Plus may disconnect the Internet Service without a termination charge to you. You will not receive a refund or rebate for the period during which you received the Internet Service. If the Internet Service you have purchased has an ‘up to’ speed range (i.e. synch rate up to 384 Kbps, or up to 1.5 Mpbs or is labeled as Best Effort), there is no minimum synch rate guarantee. There is no guarantee or warranty that the Internet Service will perform at the upper end of the synch rate range, nor is there a guarantee or warranty that actual throughput from the Internet to your computer (throughput speed.) will be at or above the low end of the speed range. Throughput speeds associated with some or all features of the Service (e.g., Usenet, email) may be limited, at Global WiFi Plus’ sole discretion, and such limitations will have no effect on whether the minimum speed is met.

Global WiFi Plus 1or 2 Year Service Agreements
Cancellation of DSL Services by you before the initial term of the agreement ends will result in a $60.00 charge and the modem, cables and equipment must be returned or an additional $99.00 will be charged. An early cancellation fee of $60 will be charged if you cancel prior to installation. If you need to cancel your Global WiFi Plus DSL Service, please send your modem, cables and microfilters back to us as well as a written request to Global WiFi Plus Customer Service at fax (954) 561-2250 or email: sales@globalwifiplus.com. We require 30 days notice for service cancellation. To process your cancellation request, we require that you provide the following: (1) Written request (2) Your dsl phone number (3) Current phone number (4) Reason for canceling service. Cancellation will be effective at the end of the billing period 30 days after the notice of cancellation is received. Upon cancellation, email service will be terminated and all files stored on Global WiFi Plus servers will be deleted. Global WiFi Plus may terminate this Agreement, your password, your account, or your use of the Services for any reason, if Global WiFi Plus, in its sole discretion, believes you have violated the Terms of Service or if you fail to pay any charges when due. Termination notice will be by email or U.S. Mail to the address you provided for the Service.

Cancellation on Wireless service agreements are per the terms on the individual agreements signed.

Month to Month Agreements
Termination of any accounts without 30-day notice in writing will result in any advanced payment monies being forfeited.  Internet Service Accounts provided on Frame Relay or Digital Subscriber lines can result in to 2 weeks termination time.  Internet Service Accounts provided from Global WiFi Plus will take two days termination time.

Free Modem/Router Offer
Any free modem/router associated with service is the property of Global WiFi Plus. In the event that service is cancelled the customer must return modem , cables and filters within 7 days of canceling service or pay $99.00.  Return modem shipping is the responsibility of the client whether the modem is for exchange or return.

Security Breaches / Denial of Service
Any "denial of service" attack, any attempt to breach authentication or security measures, any release of a virus or worm, or any unauthorized attempt to gain access to any other account, host or network is prohibited, and will result in immediate service termination, which may be without notice.

Global WiFi Plus is committed to implementing measures to ensure that its infrastructure, as well as that of its customers, cannot be exploited as platforms for denial of service attacks.

E-mail and Usenet News
Using any Global WiFi Plus account or server to send duplicative, unsolicited e-mail messages (commercial or otherwise), or to collect the responses from unsolicited e-mail (for example, by maintaining a spamvertised Web site), is prohibited.

Global WiFi Plus reserves the right in its sole discretion to determine whether duplicative or mass e-mail messages are "unsolicited." A complaint from the recipient is presumptive evidence that the message was unsolicited. Global WiFi Plus has no obligation to refer complaints to the sender or to identify complaining parties. Also, Global WiFi Plus reserves the right to remove email stored on the mailserver in cases where the mailbox size is in excess of 25 megs without prior notification.

Conduct that directly or indirectly encourages, permits, or relies on spamming is included in this prohibition. Examples include failure to implement technical or administrative measures to prevent mass unsolicited e-mail, or providing spam "support services" such as e-mail dropboxes or sales of spamware.

Similarly, using any Global WiFi Plus account or server to post advertisements or messages that violate the charter of any newsgroup or mailing list is prohibited.

Global WiFi Plus reserves the right to make the determination whether a given message violates the newsgroup or mailing list charter. In most cases Global WiFi Plus will defer to the judgment of the newsgroup or mailing list moderator or administrator.

Commercial messages that are appropriate under the charter of a newsgroup or mailing list, or that are expressly solicited by the recipients, are permitted.

Harassment or Illegal Activity
Conduct in connection with e-mail, Usenet news, or any other Global WiFi Plus service that is an obvious nuisance (such as "mail bombing" or falsifying authorship) or that would be unlawful in other contexts (for example, threats, harassment, defamation, obscenity, distribution or possession of child pornography, or software piracy) is prohibited.

Open Mail Relays
Maintaining an open mail relay invites senders of mass unsolicited commercial e-mail to exploit the server by using it for spamming. Failure or refusal to take appropriate steps to close an open mail relay on Global WiFi Plus's network is grounds for temporary suspension or permanent termination of service.

IRC (Internet Relay Chat)
Using programs that interfere with others' use, or running an IRC robot, on any IRC server is prohibited. When logged into any IRC server, users are expected to comply with the rules and policies established by the server's administrator.

Forgery of Identity
Falsifying addressing information or otherwise modifying headers to conceal the sender's or recipient's identity, for the purpose of circumventing this Policy, is prohibited. This provision is not intended to disallow the use of aliases or anonymous remailers for any legitimate purpose.

Resale of Internet Service / Public Access Gateways
Using a Global WiFi Plus connection to provide or resell public access for resale or free prohibited. Global WiFi Plus connections are intended for the sole use of a single family residence for "Residential" Accounts or a Single Business entity for "Business" accounts.

Copyright, Privacy, and Intellectual Property
Using a Global WiFi Plus connection to commit, aid or abet any violation of copyright or intellectual property law is prohibited. Pursuant to this Policy, Global WiFi Plus has terminated, and will continue to terminate, in appropriate circumstances, subscribers and account holders who are repeat infringers.

This prohibition includes publishing a private e-mail message to third parties, by any means, without the express prior consent of the author.

The e-mail addresses of Global WiFi Plus subscribers are not for sale or commercial distribution to third parties without the express prior consent of the subscriber.

Claims of Copyright Infringement
The Designated Agent to Receive Notification of Claimed Infringement is:
Robert Friskney
Global WiFi Plus Inc.
1420 NW 23rd Ave.
Fort Lauderdale, FL 33311
Telephone: (954) 561-1239
Facsimile: (954) 561-2250
e-mail: rfriskney@globalwifiplus.com

Cooperation with Other Providers
Using Global WiFi Plus' facilities to engage in activities that violate the Terms of Service of any other network access provider is prohibited. For example, sending unsolicited commercial e-mail through Global WiFi Plus' facilities to the subscribers of any Internet or online service provider that disallows unsolicited commercial e-mail is prohibited.

Consequences of Violation
Violation of this Policy by a Global WiFi Plus customer may result in temporary suspension or permanent termination of service, at Global WiFi Plus' sole discretion.

Global WiFi Plus does not issue service credits for any outages incurred through service disablement resulting from Policy violations.

Modification
Global WiFi Plus reserves the right to add, delete, or modify any provision of this Policy at any time without notice.

Reporting Violations
Please send reports of any activity in violation of this Policy to: abuse@globalwifiplus.com.  Include the full text of any offending message, with all headers containing timestamps and IP addresses, and (for unsolicited commercial e-mail) please place the subject line of the spam in the subject line of your e-mail.